LAN Smith IT

About Us

Our Story

We got tired of watching good businesses get bad IT.

Most IT companies wait for something to break. They answer tickets, patch what's on fire, and disappear until the next fire. That's not a partnership — it's a subscription to anxiety.


We started LAN Smith IT on a different premise: technology should be one less thing a growing business has to worry about, not one more. That means catching problems before they cost you a day of revenue, explaining decisions in plain English, and actually knowing your business well enough to plan for where it's headed next.



Our mission is simple: give every client the confidence that their technology is handled, so they can spend their time growing the business instead of babysitting it.


Our Core Values

What we actually mean when we say those words

Proactive

We solve problems before they become emergencies.

Transparent

No confusing technical jargon — just plain answers.

Responsive

When you need us, we're there — not eventually.

Partnership

Your success is our success — that's the whole model.

Meet the Team

The people who pick up the phone

Alex Birth

Alex Birth

Co-Owner

Co-founded LAN Smith IT to bring enterprise-grade IT rigor to growing Austin businesses.

Certifications: CISSP, Microsoft Solutions Partner
Callum Lawson

Callum Lawson

Co-Owner

Co-founded LAN Smith IT and leads our security and compliance practice, from endpoint protection to comprehensive cybersecurity solutions.

Certifications: CompTIA Security+, SentinelOne Certified
Our Journey

Company Timeline

Founded

LAN Smith IT opens its doors in Austin with a simple promise: technology support that actually shows up.

First Major Client

A multi-location healthcare practice becomes our first enterprise-scale managed IT client.

Expanded Services

Co-managed IT and vCIO consulting join the lineup as clients start asking for strategy, not just support.

Cybersecurity Division

A dedicated security team stands up layered endpoint protection, monitoring, and compliance services.

Cloud Services

Full Microsoft 365 and cloud migration practice launches to meet growing demand for hybrid work.

What's Next

AI-driven monitoring and automation, deeper industry specialization, and the same phone number that always gets answered.

Certifications & Partnerships

Trust we've earned, not just claimed

Microsoft Solutions Partner
Cisco Partner
Dell Technologies Partner
CompTIA Certified
Sophos Partner
SentinelOne Certified
Readiness Advisor
Cybersecurity Certified Team
Why Clients Stay With Us

Relationships, not contracts

7+ yrs
Average Client Tenure
98%
Client Satisfaction
96%
Annual Client Retention
<15 min
Average Support Response

Ready to work with a technology partner that puts your business first?


Schedule a free consultation and see what proactive IT actually feels like.

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales

Guy Hawkins

President of Sales